Privacy Policy
Effective Date: January 2026
The Care Complex (“Care Complex,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, programs, services, and communications.
- Information We Collect
We may collect the following types of information:
- Personal Information
Information that identifies you or can reasonably be linked to you, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Donation or payment information
- Volunteer or employment-related information
- Non-Personal Information
Information that does not directly identify you, such as:
- Browser type
- Device information
- IP address
- Pages visited and time spent on the website
- Referring URLs
- How We Use Information
We may use collected information to:
- Provide and operate programs and services
- Process donations, applications, and registrations
- Communicate with donors, volunteers, partners, and program participants
- Improve our website and services
- Comply with legal and regulatory requirements
- Protect the safety, rights, and property of Care Complex and others
- Sharing of Information
We do not sell or rent personal information. We may share information only in the following circumstances:
- With service providers who assist in website operation, payment processing, or communications
- When required by law, regulation, or legal process
- To protect the rights, safety, or property of Care Complex, our participants, or the public
- With explicit consent from the individual
- Donations and Payments
All donations and payments are processed through third-party platforms. Care Complex does not store full credit card or banking information. These providers are responsible for maintaining the security of payment data.
- Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may control cookie settings through your browser.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, we will take steps to delete it.
- External Links
Our website may contain links to third-party websites. Care Complex is not responsible for the privacy practices or content of external sites.
- Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding access, correction, or deletion of your personal information. Requests may be submitted using the contact information below.
- Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
- Contact Information
For questions regarding this Privacy Policy, please contact:
Care Complex
Email: careinfo@carecomplex.org